We would like to advise that due to the current increase in fuel costs we will be introducing a temporary fuel surcharge to cover the extra costs for our subcontractors. From Monday 21st March 2022 the surcharge will apply to each item being delivered.
We appreciate your understanding at this time and will update you again once it is no longer in effect.
Delivery Times Disclaimer:
Please be mindful of delivery times when placing your order as we unable to guarantee an order will arrive at a specific time.
We recommend you order the delivery to arrive the day before any workers and/or hired machinery will be on site.
Soils Ain’t Soils are not responsible for loss of hours or money if the delivery does not arrive by a specific time during the day.
Soils Ain't Soils does not offer same day delivery for online orders. For online orders placed before 5pm we can guarantee delivery the following working day.
Any online orders placed on Saturdays, Sundays and public holidays will be scheduled for delivery the next working day.
If you would like same day delivery please call us on 1300 808 000 and we will do our best to assist you with your request.
Please note that if the sub-contractor delivery driver is unable to tip as per your instructions, they will attempt to contact you to arrange an alternative spot. If we can not contact you after multiple attempts and the driver is unsure of where to tip, they will return the product to the yard and you will incur a delivery fee.
Tipping options available when placing an online order are:
Customers please be aware:
- Tip on verge
- Tip on driveway
- Tip on front lawn
- Tip next to garden bed
- After placing my order, I will call 1300 808 000 to arrange tipping instructions (quote order number)
The sub-contractor truck drivers will only tip your delivery in one spot on your property
– that is what you have paid for.
They will not stop the hydraulic lift in the middle of tipping and move to another spot.
If you require tipping in two separate spots – your order will be charged as two separate deliveries.
Please see below pictures of our trucks, please call 1300 808 000 if you have any questions on our truck sizes
9-tonne Tipper Truck
Truck is 7m long and requires 3.3m width (including mirrors)
Height is 3.7m, and height when unloading is 7m.
6 Wheeler Truck
Truck is 8m long and requires 3.3m width.